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One With Nature

Privacy Policy & Terms and Conditions

Booking & Cancellation Policy 

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Cancellation Policy
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24hrs before it is scheduled to take place, you will be subject to a late cancellation fee. 


To avoid a cancellation fee, please provide cancellation notice at least 24hrs prior to your appointment.


You can cancel or reschedule by email amara@earthstarrising.com

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Privacy Policy 

Effective date: 22nd December 2023
 

Amara operates the https://earthstarrising.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://earthstarrising.com
 

Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Service to you.
 

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Cookies and Usage Data
     

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
 

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
 

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
 

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.
     

Use of Data

We use the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues
     

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Amara may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Amara

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability
     

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
 

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.
 

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
 

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

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We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To These Terms

We may update our Privacy Policy and Terms & Conditions from time to time. We will notify you of any changes by posting the new Privacy Policy and Terms & Conditions on this page.

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You are advised to review this Privacy Policy and Terms & Conditions periodically for any changes. Changes to this Privacy Policy and Terms & Conditions are effective when they are posted on this page.

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Contact Us

If you have any questions about this Privacy Policy or our Website Terms and Conditions, please contact us:

 

Terms & Conditions

These Website Terms and Conditions written on this webpage shall manage your use of this website, Amara accessible at https://www.earthstarrising.com
 

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

 

Intellectual Property Rights

Other than the content you own, under these Terms, Amara and/or its licensors own all the intellectual property rights and materials contained in this Website.
 

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;

  • selling, sublicensing and/or otherwise commercializing any Website material;

  • publicly performing and/or showing any Website material;

  • using this Website in any way that is or may be damaging to this Website;

  • using this Website in any way that impacts user access to this Website;

  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

  • using this Website to engage in any advertising or marketing.
     

Certain areas of this Website are restricted from being access by you and Amara may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
 

Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Amara a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
 

Your Content must be your own and must not be invading any third-party's rights. Amara reserves the right to remove any of Your Content from this Website at any time without notice.

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No warranties

This Website is provided "as is," with all faults, and Amara express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
 

Limitation of liability

In no event shall Amara, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Amara, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

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Indemnification

You hereby indemnify to the fullest extent Amara from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

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Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

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Variation of Terms

Amara is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

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Assignment

The Amara is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

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Entire Agreement

These Terms constitute the entire agreement between Amara and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

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These Terms will be governed by and interpreted in accordance with the laws of the State of Queensland, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Australia for the resolution of any disputes.

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Shipping, Returns & Exchanges 
 

Thank you for choosing Earthstar Rising. Please review our shipping and exchange policies for both digital and physical products.


Shipping for Physical Products:

  • Order Processing Time: Physical orders are processed and dispatched within 5-7 working days.

  • Shipping Costs:

    • Standard Shipping with Tracking at a flat rate of $10.00. Customers can opt for Express Shipping starting at $15.00.
       

  • Delivery Method: Physical products will be shipped to the provided shipping address using the selected shipping method.

  • Return of Undeliverable Parcels: If a parcel is returned to us as undeliverable due to incorrect details, non-response to delivery calls, or failure to pick up from the post office, an additional shipping and handling fee of $10, plus additional fees, will apply for re-delivery.
     

Returns and Exchanges for Physical Products:

  • Returns: Accepted within 30 days of delivery for an exchange or credit note if specific conditions are met. No refunds or exchanges can be processed after 30 days from the date of receipt.

  • Conditions for Return and Exchanges:

  1. Proof of purchase is required.

  2. Returns/exchanges must be within 30 days of delivery.

  3. Physical products must be unworn, unused, and in original condition with labels attached.

  4. Please allow 10 business days from the day your return parcel is delivered to our office for processing.
     

Return Request Process: Initiate a return by emailing amara@earthstarrising.com 

 

Ship the return item along with your Order Number, 

Number, Name, and Address to:

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PO Box 2773, BURLEIGH WATERS MC, QLD 4220

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Return Responsibility:
The purchaser is responsible for the returned physical product until received by Earthstar Rising & Amara

 

Refund/Exchange Processing:

Upon receiving and inspecting the return, we'll notify you via email regarding the approval or rejection of your refund/exchange request. If approved, refunds/exchanges will be processed within 28 days.

Customer Responsibility for Return Costs: Customers are responsible for all return postage costs for change-of-mind returns and exchanges. Delivery costs will be excluded from the refund unless the product is damaged or faulty.

 

Digital Products 

Digital Orders Processing Time: Upon successful payment processing, digital products will be made available for download or access within 24hrs. 

 

Delivery Method: Customers will receive their digital products through a download link sent to their provided email address.

Returns and Exchanges: Please note that all sales of digital products are final. There are no exchanges or refunds on digital items once purchased.

Please contact us at amara@earthstarrising.com for any inquiries or assistance related to your physical or digital product purchases.

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